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FAQs

Business hours of pasera?

Store Business hours
●Specialty store street (B1F - 6F) From 10:00 to 20:00
●Restaurant area (B1F, 5F - 9F) From 11:00 to 22:00 (except some stores)
※Last order varies according to store.
Specifically, please refer to each shop
●Boulanger Rika fair loft (B1F) From 8:30 to 21:00
●Pork Cutlet Wako stand (B1F) From 10:00 to 20:00
●Captain (3F) From 10:00 to 18:30
●Hot yoga studio LAVA (3F) From 9:00 to 23:00
●Jazzercise Hiroshima fitness center (4F) From 8:30 to 21:20 (weekdays)
From 8:30 to 13:00 Saturday
From 9:30 to 16:30 (Sundays and holidays)
●NINA (5F) From 10:00 to 23:00
●Sweets natural cafe Kamiyacho parlor (5F) From 10:00 to 22:00
●Mr. espresso vanguard (6F) From 11:00 to 19:00 (from April to September)
From 11:00 to 18:00 (from October to March)
●misuhoa (6F) It is from 11:00 to 22:30 only on Friday and Saturday
●Chibo (7F) From 11:00 to 22:30
●Maruhachi (8F) From 11:00 to 22:30

Closed days of pasera?

Maintenance day of February is closed day in all facilities.

Business hours of parking lot & bicycle parking lot?

■Parking lot (Motomachi creed parking)

[parking] From 7:30 to 23:00 [leaving a shed] from 7:30 to 0:30

■Bicycle parking lot

[the summer] (from April to November) from 7:00 to 20:00 [the winter season] (from December to March) from 7:00 to 19:00

Where is parking lot for service of pasera?

It is parked in "Motomachi creed parking" "Hiroshima center Building parking lot" "Chuo, Hiroshima-shi parking lot", and there is free service to visitor with more than tax-included 2,160 yen of meal shopping in pasera on the day for parking lot one hour. Please show stationed-in-bike-race ticket and receipt in 1F paserainfomeshon.
In addition, as for paserakado member, it is free service shopping in pasera on the day for three hours when meals are more than tax-included 2,160 yen when we have you show stationed-in-bike-race ticket and receipt and paserakado.

※Other than the pasera 1F information time (from 10:00 to 20:00), come to B1F parking facility management office.

※As for paserakado member, Motomachi creed parkings are free for parking lot three hours!

What does privilege of paserakado include?

■Privilege 1

In the case of meal, paserakado is added to every tax-included 108 yen use one point shopping when we have you show. We can trade with paseragifutochiekku if we save 500 points.

■Privilege 2

Furthermore, the points collect in discount by double .3 times .5 times point campaign.

■Privilege 3

We present ten points of petit bonus every use more than tax-included 108 yen as privilege only for your birth month at 1 store in pasera in 1st! Furthermore, 10 points is added to 20 points, use of 3 stores every 30 points and 1 store use if we use 2 different stores in a day.
※In the case of the use, point after the second is not added the same shop to several times in a day.

■Privilege 4

For example, in shopping in pasera and meal with more than tax-included 540,000 yen of amount of annual use, we present gift check for 10,000 yen!
Furthermore, in one more than 1,080,000 yen including annual total sum tax, we present gift check for 30,000 yen!
※We multiply separately from normal point calculation automatically and will tell applicable person directly.
※It is for total of the one-year use until from April 1 to March 31 every year.

Point expiration date of paserakado?

It is every year at two years for plus one year, the following day in total during point savings period during exchange period in one year until from April 1 to March 31 during point savings period.
※But end of the fiscal year is added to the use of the enrollment year during normal savings period, and March 31 becomes savings period from April 1 of the next fiscal year.

We want to change registering address, what should I do?

When there is change of other registration information commencing with address change, please contact pasera 1F paserainfomeshon.
TEL: 082-502-3515

Where is paserainfomeshon?

It is in pasera 1F.

Where is the restroom?

We install restroom booth in each floor to be available depending on use use comfortably.

  B1F 1F 2F 3F 4F 5F 6F 7F 8F 9F 10F 11F
/ ladies' room for man    
Ladies' room                      
Restroom for wheelchair                
Powder room                  
Nursing room                      
Facilities for male mate                    
Baby sheet      
Baby chair    
Restroom for infant    
Child assistance toilet seat
Fitting board      
Care bed                      
Milk formula unit                      

※On day in NTT creed hall without special event, 11F is not available.

Where is the public telephone?

It is in B1F.

Where is the locker?

We are adjacent to B1F parking lot entrance. We are charged a fee.
Use time is until from 6:00 to 0:30.

Where is the vending machine?

As for the cigarette, B1F, 7F, drinks are on the B1F parking lot entrance side.

Where should we propose the use of NTT creed hall (11F) and contact open space (1F) to?

Please refer to the NTT creed hall secretariat (reception hours: for from 9:00 to 17:30).
TEL: 082-502-3430

Where is the ATM of bank?

It is in B1F promenade (the neighborhood of parking lot entrance).

■Bank of Hiroshima, Ltd.

Weekday From 8:00 to 21:00 [Saturday and Sunday, celebration] from 8:45 to 19:00

■Maple bank

Weekday From 8:45 to 21:00 [Saturday and Sunday, celebration] from 8:45 to 19:00

Place and use time when connecting walkway with neighboring facilities is available?

■Sogo Hiroshima new building

We contact in all floors except 10F, 11F (from 10:00 to 20:00)

■Rihga Royal Hotel Hiroshima

[1F] (from 6:00 to 0:00)
[2F] (from 10:00 to 20:00)
[6F] (from 11:30 to 22:00)

■Aqua Hiroshima center street, Hiroshima Bus Center (3F)

Aqua Hiroshima center street connects with Sogo Hiroshima new building in 1F, 3F, 6F. (from 10:00 to 20:00)
3F is convenient for bus center.

■Astra irregularity in, prefectural general gymnasium, shareo

We contact in promenade under the ground. (from 6:00 to 0:00)

Where is smoking place?

We would like at appointed place put ashtray in 1F contact open space, 6F sky patio.

Available credit card?

JCB card, DC card, UC card, BANK card, American Express, Diners Club, UFJ million card, VISA card, Zennichi Shinpan, Central Finance, Orient Corporation, Jaccs, life, Rakuten KC, APLUS, UFJ Nikos, Credit Saison, creed card are available.